Privacy Policy
Last updated: March 2026
Introduction
FieldSocio ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using FieldSocio, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect your name, email address, institution affiliation, and role. This information is used to provide you with the Service and to communicate with you.
Research Data
FieldSocio stores the research data you create, including audio recordings, interview transcripts, translations, survey responses, field notes, and PRA exercise outputs. This data is stored locally on your device and, if you enable cloud sync, on our secure servers.
Usage Data
We collect anonymous usage analytics to improve the Service, including feature usage frequency, session duration, and crash reports. We do not analyze the content of your research data for analytics purposes.
Location Data
When you grant permission, we collect GPS coordinates to tag your recordings, observations, and survey responses. Location data is stored as part of your research data and is not shared separately.
How We Use Your Information
- To provide and maintain the Service
- To process AI transcription and translation through Bhashini APIs
- To sync your data across devices (when enabled)
- To send you important updates about the Service
- To provide customer support
- To improve and optimize the Service
AI Processing & Third-Party Services
When you use AI transcription or translation features, your audio recordings are sent to Bhashini (Government of India's AI language platform) for processing. Bhashini processes your audio to generate transcripts and translations. We do not retain your audio on third-party servers after processing is complete.
Data Storage & Security
Your research data is primarily stored on your device. If you enable cloud sync, data is encrypted in transit (TLS 1.3) and at rest (AES-256) on our servers hosted in India. We implement industry-standard security measures to protect your data.
Data Sharing
We do not sell, trade, or rent your personal information or research data to third parties. We may share data only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With team members you explicitly invite to your projects
Data Retention
We retain your account information and cloud-synced data for as long as your account is active. You can delete your account and all associated data at any time through the app or by contacting us.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data in standard formats
- Withdraw consent for optional data processing
Children's Privacy
FieldSocio is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@fieldsocio.app
- Address: Bengaluru, Karnataka, India